{"id":557,"date":"2026-04-26T05:48:23","date_gmt":"2026-04-26T05:48:23","guid":{"rendered":"https:\/\/collections.sholagems.com\/?page_id=557"},"modified":"2026-04-26T07:25:26","modified_gmt":"2026-04-26T07:25:26","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/collections.sholagems.com\/?page_id=557","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"557\" class=\"elementor elementor-557\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-336855de e-con-full e-flex e-con e-parent\" data-id=\"336855de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:559,&quot;url&quot;:&quot;http:\\\/\\\/collections.sholagems.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/mahengi-spinel.webp&quot;}],&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47fe4d4d elementor-widget elementor-widget-image\" data-id=\"47fe4d4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/collections.sholagems.com\/wp-content\/uploads\/2026\/04\/logo-sholagems.svg\" title=\"logo-sholagems\" alt=\"logo-sholagems\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c146f1b e-flex e-con-boxed e-con e-parent\" data-id=\"c146f1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d47954 elementor-widget elementor-widget-heading\" data-id=\"1d47954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cb54fb elementor-widget elementor-widget-text-editor\" data-id=\"3cb54fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Welcome to Shola Gems! This document outlines the terms and conditions governing your use of our website and your purchase of our gemstones. By accessing our website and purchasing any of our products, you agree to be bound by the following terms and conditions:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd8bc4a elementor-widget elementor-widget-heading\" data-id=\"cd8bc4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Order Process<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa64928 elementor-widget elementor-widget-text-editor\" data-id=\"fa64928\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Orders with Shola Gems must be made manually through a WhatsApp appointment followed by a video conversation with our representatives. Payment methods available are Bank Transfer, PayPal and Wise transfer, as agreed upon during discussions. All payments must be processed via the pro forma invoice provided by Shola Gems at the time of purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cdec4f elementor-widget elementor-widget-heading\" data-id=\"4cdec4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Return Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f63adf elementor-widget elementor-widget-text-editor\" data-id=\"6f63adf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We accept returns under certain conditions:<\/p><ul><li>The gemstone must be returned in its original, undamaged condition, without any modifications.<\/li><li>The buyer is responsible for any return freight costs.<\/li><li>Once we receive and verify the condition of the returned item, we will process a refund to the buyer&#8217;s account. Refunds will be made minus shipping costs, VAT, and insurance charges.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81996c2 elementor-widget elementor-widget-heading\" data-id=\"81996c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Shipping Terms<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6461c80 elementor-widget elementor-widget-text-editor\" data-id=\"6461c80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We ship our gemstones under the DAP (Delivered at Place) terms in accordance with INCOTERMS 2020. The buyer is responsible for any additional duties or clearance charges that are applicable in the destination country, in accordance with their local laws.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b15750 elementor-widget elementor-widget-heading\" data-id=\"3b15750\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Cookies Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-345dbe6 elementor-widget elementor-widget-text-editor\" data-id=\"345dbe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our website uses cookies to enhance your browsing experience and track website usage patterns. By using our website, you consent to our use of cookies as described in our privacy policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0dc049 elementor-widget elementor-widget-heading\" data-id=\"f0dc049\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Personal Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4155a8 elementor-widget elementor-widget-text-editor\" data-id=\"d4155a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We take the privacy and security of your personal information seriously:<\/p><ul><li>Buyer data, including your name, email, and address, will be securely stored in our system.<\/li><li>We will not share your personal data with third parties unless legally required to do so by governmental authorities.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb58226 elementor-widget elementor-widget-heading\" data-id=\"fb58226\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Intellectual Property<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0453120 elementor-widget elementor-widget-text-editor\" data-id=\"0453120\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The content on the Shola Gems website\u2014including text, graphics, logos, images, and software\u2014is protected by international copyright laws and remains the property of Shola Gems. Unauthorized reproduction, distribution, or use of any content from this website is strictly prohibited without our prior written consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5688d4a elementor-widget elementor-widget-heading\" data-id=\"5688d4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Limitation of Liability<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c52247 elementor-widget elementor-widget-text-editor\" data-id=\"0c52247\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Shola Gems is not responsible for any indirect, incidental, special, or consequential damages that may arise from the use of our website or the purchase of our products. Our maximum liability is limited to the amount paid by you for the specific product in question.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1106cb2 elementor-widget elementor-widget-heading\" data-id=\"1106cb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">8. Governing Law<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a49c3d6 elementor-widget elementor-widget-text-editor\" data-id=\"a49c3d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>These terms and conditions are governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes arising from these terms will be resolved exclusively by the competent courts in Sri Lanka.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b37a022 elementor-widget elementor-widget-heading\" data-id=\"b37a022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">9. Changes to Terms<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2deeea elementor-widget elementor-widget-text-editor\" data-id=\"f2deeea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We reserve the right to update or change these terms and conditions at any time without prior notice. Changes will take effect immediately upon posting on the website. It is your responsibility to review these terms regularly to stay informed of any updates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8912920 elementor-widget elementor-widget-heading\" data-id=\"8912920\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">10. Severability<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8678a37 elementor-widget elementor-widget-text-editor\" data-id=\"8678a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d451e7d elementor-widget elementor-widget-heading\" data-id=\"d451e7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">11. Entire Agreement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2b010f elementor-widget elementor-widget-text-editor\" data-id=\"b2b010f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>These terms and conditions constitute the entire agreement between you and Shola Gems concerning your use of our website and the purchase of products, superseding all prior agreements or understandings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dccb40 elementor-widget elementor-widget-heading\" data-id=\"7dccb40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-350a17a elementor-widget elementor-widget-text-editor\" data-id=\"350a17a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For questions or more information regarding these terms and conditions, please contact us at <a href=\"mailto:sub@sholagems.com\">sub@sholagems.com<\/a>.<\/p><p>By accessing our website and making a purchase, you confirm that you have read, understood, and agree to these terms and conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Welcome to Shola Gems! This document outlines the terms and conditions governing your use of our website [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-557","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/collections.sholagems.com\/index.php?rest_route=\/wp\/v2\/pages\/557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/collections.sholagems.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/collections.sholagems.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/collections.sholagems.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/collections.sholagems.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=557"}],"version-history":[{"count":39,"href":"https:\/\/collections.sholagems.com\/index.php?rest_route=\/wp\/v2\/pages\/557\/revisions"}],"predecessor-version":[{"id":608,"href":"https:\/\/collections.sholagems.com\/index.php?rest_route=\/wp\/v2\/pages\/557\/revisions\/608"}],"wp:attachment":[{"href":"https:\/\/collections.sholagems.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}